Region of Operation
We operate in Indian Geographical Region only
Certification Process For
A: QMS ISO 9001:2008 Standard
B: EMS ISO14001:2004 Standard
C: OHSAS 18001:2007 Standard
The certification process which consists of the following major steps, as commenced
1. Stage – I audit is carried out for identification of any areas of concerns and also the documents review. It is conducted to identify and correct any major deficiencies in the implementation of management systems and assess the effectiveness of implementation, identification of the legal aspects, statutory and regulatory requirements, time frame to proceed for the stage 2 certification audit.
2. Stage – II audit conducted to assess the complete documented Quality/ Environment/ OH &MS management system and verify demonstration of its satisfactory operation as per the standards.
The company is granted Certification upon successful review of the reports after the Lead Auditor's recommendations are confirmed by the Certification committee of NQAQSR. And corrective action plan as needed is received and confirmed as adequate by Quality Manager /Technical Co-Ordinator.
All audits are conducted with utmost regard to confidentiality and professional ethics and provide a positive enriching experience to everyone involved.
Certificates are valid subject to the successful conduct of surveillance audit before the due date.
Recertification after 3 years should be done before the date of expiry to maintain the continuity of the certificate.
Cancellation:
If a company requests cancellation of its Certification, the details are recorded on the Change of Company details form by the AM, for authorization by the SM. The company’s certificate must be returned to NQAQSR before cancellation can be confirmed by the SM. Further, the name of the organizations shall be deleted from the NQAQSR list of certified companies.
Suspending, withdrawing or reducing the scope of Certification
Suspension
CEO NQAQSR shall suspend certification in serious cases like:-
a) The client’s certified management system has persistently or seriously failed to meet certification requirements, including requirements for the effectiveness of the management system,
b) The certified client does not allow surveillance or recertification audits to be conducted at the required frequencies,
c) The certified client has voluntarily requested a suspension.
Withdrawal
Under suspension, the client’s management system certification is temporarily invalid. NQAQSR client agreement has enforceable arrangements with clients to ensure that in case of suspension the client refrains from further promotion of its certification. The certification body shall make the suspended status of the certification publicly available on the website and shall take any other measures as deemed appropriate.
Failure to resolve the issues that have resulted in the suspension in a time established by NQAQSR shall result in withdrawal or reduction of the scope of certification. The suspension would normally before 3 months and shall not exceed 6 months. The NQAQSR – client agreement has enforceable arrangements with the certified client concerning conditions of withdrawal ensuring upon notice of withdrawal of certification that the client discontinues its use of all advertising matter that contains any reference to a certified status.
Reduced Scope
CEO NQAQSR may reduce the client’s scope of certification to exclude the parts not meeting the requirements, when the client has persistently or seriously failed to meet the certification requirements for those parts of the scope of certification. Any such reduction shall be in line with the requirements of the standard used for certification.
Communication
Upon request by any party, NQAQSR shall correctly state the status of certification of a client’s management system as being suspended, withdrawn or reduced. The same will also be available on NQAQSR website for public information.